cannot login to windows live

How to Solve the Issue of Being Unable to Login to Windows Live


Are you facing difficulties while trying to login to your Windows Live account? This can be frustrating, especially if you rely on it for email, calendar, and other Microsoft services. However, fear not! In this comprehensive guide, we will delve into the reasons behind this issue and provide you with step-by-step solutions to resolve it. So, let's get started!

Common Reasons for Windows Live Login Issues

  1. Invalid Credentials One of the most common causes of login problems is entering incorrect login credentials. This can happen due to typing errors, caps lock, or even forgetting your password. To address this issue, ensure that you double-check your username and password before attempting to log in.

  2. Account Security Microsoft takes account security seriously, which is why they have implemented account lockouts and other security measures. If you have entered incorrect login credentials multiple times, your account might get locked, preventing you from logging in. To fix this, you will need to recover your account by resetting the password or completing additional security steps.

  3. Connection Issues Sometimes, login problems can be caused by poor or interrupted internet connectivity. In such cases, your device might fail to establish a stable connection with the Windows Live servers, resulting in login failures. Make sure that your internet connection is stable and try restarting your router or connecting to a different network to rule out any connectivity issues.

Step-by-Step Solutions to Fix Windows Live Login Issues

  1. Double-Check Login Credentials Before jumping to any complex solutions, ensure that you have correctly entered your login credentials. Passwords are case-sensitive, so make sure that the caps lock is off and you have entered the correct casing for your password. Additionally, take care while entering your email address or username.

  2. Reset Your Password If you are certain that your login credentials are correct, but still cannot login, it might be time to reset your password. To do this, visit the Windows Live password reset page and follow the instructions provided. You may need to verify your identity through an alternative email address or phone number associated with your account.

  3. Recover a Locked Account If you suspect that your account is locked, you will need to go through the account recovery process. Visit the account recovery page and follow the instructions to regain access to your account. You might need to provide personal information, answer security questions, or verify your identity via an alternative email address or phone number.

  4. Try Different Browser/Device In some cases, the login issue may be specific to your current device or browser. Try logging in from a different device or using an alternative web browser to see if the problem persists. This will help identify if the issue lies with your device or browser settings.

  5. Clear Browser Cache and Cookies Accumulated cache and cookies can sometimes interfere with the proper functioning of websites, including the Windows Live login page. Clearing your browser's cache and cookies can help resolve login issues. Each browser has a different method to clear cache and cookies, so refer to your browser's documentation for specific instructions.

  6. Disable VPN or Proxy Connections If you are using a virtual private network (VPN) or a proxy server, it is recommended to disable them temporarily. VPNs and proxies can sometimes interfere with the login process, causing errors. Turning them off and attempting to log in without them might resolve the issue.

Frequently Asked Questions

1. Why can't I log in to my Windows Live account even though I'm sure my password is correct? There could be several reasons for this problem, including account security measures or connection issues. Follow the step-by-step solutions provided in this article to troubleshoot and resolve the issue.

2. Are there any phone numbers or email addresses to contact Windows Live support directly for login issues? Microsoft offers comprehensive support for Microsoft accounts, including Windows Live. You can visit their official support portal and access their live chat or phone support options to get assistance in resolving your login issues.

3. How long does it take to recover a locked Windows Live account? The account recovery process depends on multiple factors, including your responsiveness to the verification steps and the accuracy of the information you provide. Typically, the recovery process can take anywhere from a few minutes to a couple of days. It is best to follow the instructions provided by Microsoft during the recovery process for accurate time estimates.


Being unable to login to your Windows Live account can be frustrating, but with the solutions outlined in this detailed guide, you should be able to resolve the issue. Remember to double-check your credentials, recover or reset your password if necessary, and ensure a stable internet connection. If all else fails, Microsoft support is just a few clicks away. Stay persistent, and you'll regain access to your Windows Live account in no time!

unable to sign in to windows live mail - Microsoft Community

You don't need to sign in in order to get into Windows Live Mail so there's something you're not telling us. Signing in involves entering the email address and password for a Microsoft Account into this dialogue box: If signing in is unsuccessful you can simply click Cancel to open the program without being signed in.

You can't sign in to your Microsoft account

Select your sign in issue Select the issue that best describes the reason you can't sign in: You have a password or verification issue You forgot your password the password entered isn't working or you can't receive a verification code.

Fix: Unable to Login to Windows 10 Using Microsoft Account

It is possible that you are unable to Login to Windows 10 using Microsoft Account because your logon credentials as stored on your computer are out of date or corrupted. In such a case you can clear Cached Microsoft account credentials and then try to login with your Microsoft Account. 1.

Windows 10 error message: "We can't sign in to your account"

If you still can't sign in try creating a new local administrator account log in to that new account then follow the steps in Fix a corrupted user profile to copy your personal data from the old profile into the newly created one. If you still can't sign in to your profile after these steps we'd like to know.

Can't Log In To Windows 10 - how to fix?

If you cannot log in to your Microsoft Account try to use the Local Account until you find the exact reason for the Microsoft Account problem. To switch from the Microsoft Account to Local Account go to Settings and select "Accounts".

Fix: Cannot Login to Windows 10 Computer

The Login Problem on your Windows 10 computer might be due to stuck files or other minor software glitches. Such problems can be fixed most of the times by simply Restarting your computer. 1. Click on the Power Icon located at the bottom right corner of your login screen and then click on Restart option in the little menu that appears.

How To Fix Windows 10 Login Problems [Tutorial] - YouTube

Fix login problems with Windows 10. Concerns addressed in this tutorial:- Windows 10 not logging in- Windows 10 not logging in after sleep- Windows 10 not le...

The Most Common Windows Live Mail Errors & Solutions

Open Windows Live Mail and go to Accounts. Click ' + ' icon with @ sign. Fill in the credentials with the correct user name and password. Check the checkbox ' Manually Configure Server Settings.'

[Bug Fix] Windows Live Mail 2012 Shows "Please Enter Your ...

2. In order to log on to Windows Live Mail you cannot use 2FA so you will need a one-time app password instead of your regular MS password. Hope this helps others. - It worked for me anyway. ===== TL;DR - First login to Windows Mail with proper two step verification and then create a one-time app password for Live Mail :)

Cannot log into windows live mail -

Cannot log into windows live mail - Answered by a verified Email technician. We use cookies to give you the best possible experience on our website. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them.


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